Shipping and Delivery Policy
We strive to deliver your order as quickly and accurately as possible. Below, you'll find all the details regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive an email with tracking details.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs duties may apply, depending on the delivery country.
Shipping Costs
Shipping costs will be displayed at checkout. These depend on the weight, destination, and chosen shipping method.
Responsibility During Shipping
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If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
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Please double-check your address carefully; any errors should be reported within 24 hours of placing the order.
For any questions regarding shipping, please contact us at info@lisaelyalondon.com.